Bundle Quote – Onpoint Plumbing

Tell us about both systems and your installation. Our office will review your details and prepare a formal quote.

Only photograph safely accessible areas. A thermostat photo is fine if the heater is inaccessible. Leave switchboard covers closed.

This field is for validation purposes and should be left unchanged.

1. Your details

Full name(Required)

Email(Required)

Phone(Required)

Installation address(Required)

Suburb(Required)

Postcode(Required)

Your relationship to the property(Required)

2. Your current hot water

What hot-water system are we replacing?(Required)

Is it currently working?(Required)

Existing brand, model and tank size, if known

Current unit and model-label photos

Optional. Up to 5 photos or PDFs, 10MB each. Only photograph safely accessible areas.

Drop files here or

Accepted file types: jpg, jpeg, png, heic, pdf, Max. file size: 10 MB, Max. files: 5.

Will the new unit be installed in the same location?(Required)

If relocating more than 5 metres, a variation quote is required. Our office will call for more information.

Approximate relocation distance (metres)

Plan or marked-up photo showing current and proposed locations

Optional. Up to 5 photos or PDFs, 10MB each. Only photograph safely accessible areas.

Drop files here or

Accepted file types: jpg, jpeg, png, heic, pdf, Max. file size: 10 MB, Max. files: 5.

Photo of proposed heat-pump location

Optional. Up to 5 photos or PDFs, 10MB each. Only photograph safely accessible areas.

Drop files here or

Accepted file types: jpg, jpeg, png, heic, pdf, Max. file size: 10 MB, Max. files: 5.

3. Your heating and cooling

What will the 5.3kW split system replace?(Required)

Gas-heater and existing-split replacements have different scopes and rebate requirements. Our office will confirm your quote.

Existing heater and model-label photos

Optional. Up to 5 photos or PDFs, 10MB each. Only photograph safely accessible areas.

Drop files here or

Accepted file types: jpg, jpeg, png, heic, pdf, Max. file size: 10 MB, Max. files: 5.

Which room or area will it serve?(Required)

Room length (metres)(Required)

Room width (metres)(Required)

Ceiling height (metres), if known

Is the area open to other rooms?(Required)

Large windows or strong afternoon sun?(Required)

Is the indoor unit being installed upstairs?(Required)

Will the indoor and outdoor units be back-to-back on an external wall?(Required)

Photos or plan of proposed indoor and outdoor locations

Optional. Up to 5 photos or PDFs, 10MB each. Only photograph safely accessible areas.

Drop files here or

Accepted file types: jpg, jpeg, png, heic, pdf, Max. file size: 10 MB, Max. files: 5.

Where can the condensate drain discharge?(Required)

Drainage location photo

Optional. Up to 5 photos or PDFs, 10MB each. Only photograph safely accessible areas.

Drop files here or

Accepted file types: jpg, jpeg, png, heic, pdf, Max. file size: 10 MB, Max. files: 5.

4. Electrical supply and access

Switchboard photo (closed cover only)

Photograph the closed switchboard only. Do not remove covers.

Drop files here or

Accepted file types: jpg, jpeg, png, heic, pdf, Max. file size: 10 MB, Max. files: 5.

Where is the heat pump relative to the switchboard?(Required)

How many levels does the house have?(Required)

For 2 or more levels, a variation quote will be required. Our office will call for more information.

Approximate cable distance: switchboard to heat pump (metres), if known

Approximate cable distance: switchboard to split outdoor unit (metres), if known

Is there a clear, ground-level outdoor route for the boxed heat pump?(Required)

TCL 300L box: 735mm wide × 2,050mm high × 735mm deep. Allow extra handling clearance. Outdoor access required; we cannot take it through the house.

Access photos, including gates, narrow points, steps and slopes

Optional. Up to 5 photos or PDFs, 10MB each. Only photograph safely accessible areas.

Drop files here or

Accepted file types: jpg, jpeg, png, heic, pdf, Max. file size: 10 MB, Max. files: 5.

Access restrictions or other installation details

5. Rebate and gas-disconnection checks

Have rebates previously been claimed for either existing system?(Required)

Are any gas appliances staying, such as cooking or heating?(Required)

Gas disconnection will only be quoted where appropriate; tell us if any gas appliances are staying.

Details of gas appliances staying, if any

Would you like us to check available rebates?(Required)

Anything else we should know?

What happens next

Our office checks sizing, installation requirements, photos and rebate eligibility, then issues a formal ServiceM8 quote. Once your final price is agreed, a 10% deposit books your order; the remaining 90% is due on completion. Allow approximately 3 days for the units to arrive, then our office will confirm an installation time.

No payment is taken when you request your quote. Non-standard work is quoted separately.